Quantum Partners exclusively advised Invoco Holding GmbH and its shareholders in the M&A process
acquires
Andreas Brinkrolf has many years of corporate finance experience and has already founded several successful companies.
As Venture Manager and later as Managing Director of the Siemens Technology Accelerator, he was responsible for the external marketing of Siemens technologies through sales, spin-offs and licensing. The focus was on high-tech projects, e.g. in the fields of sensor technology, new materials and software.
As founder and CEO of Tiburon Partners AG, he invested in Internet and software companies and accompanied some of the companies through their entire life cycle to exit. He was responsible for the subsequent sale of Tiburon Partners AG to a listed holding company. Mr. Brinkrolf was a co-founder of Invoco Holding GmbH and helped it develop into one of the leading providers of outsourcing services in Germany. In 2013, he was responsible for the sale of the company to Xerox Corporation. In recent years, Mr. Brinkrolf has advised on over 50 transactions - initial investments, capital increases and sales.
He studied business administration at the Universities of Bamberg and Aston (UK) and completed his doctorate at the University of St. Gallen (CH).
Andreas Brinkrolf
Deal Partner
brinkrolf@quantum-partners.de
+49 89 414 144 355
Quantum Partners advises the shareholders of Invoco Holding GmbH on the sale to Xerox Inc.
Customer services are subject to a constant conflict between customer expectations on the one hand and cost constraints on the other. Although customer service is important, it is not paid for separately by the customer and must therefore be inexpensive. Especially in the communication and energy sectors, customer service is a mass business in which quality, costs, availability and efficiency are the most important drivers.
Invoco Holding is the leading provider of outsourced customer services for cable network operators in Germany. As a so-called multi-channel provider, Invoco not only provides classic customer contact services, but has also established a unique positioning through value-added services such as successful inbound sales.
After Invoco had achieved a very high market share in Germany in the most important customer segment, the management wanted to bring a suitable partner on board for international expansion. It was an excellent opportunity for other shareholders to sell their stake. In an international sell-side process, potential buyers from the USA, India, South America and Europe were contacted. Xerox had already been looking intensively for an acquisition in Germany and was therefore able to act quickly and make the best offer overall.
About Invoco Holding
Invoco Holding GmbH, headquartered in Hamburg, was founded in 2007 and has grown in just a few years to over 1,400 employees working in 12 locations.
About Xerox
The BPO division of Xerox, which was later spun off into the independent company Conduent Inc., is the world’s second-largest provider of outsourcing services with revenues of >7 billion USD and approximately 100,000 employees.
About Quantum Partners
Quantum Partners GmbH, headquartered in Munich, is a specialized corporate finance advisor that supports clients in company transactions as well as in finding financing.
