acquires
Quantum Partners exclusively advised Cho-Time Group and its shareholder in the M&A process
Andreas Brinkrolf has many years of corporate finance experience and has founded several successful companies. As Venture Manager and later as Managing Director of the Siemens Technology Accelerator, he was responsible for the external marketing of Siemens technologies through sales, spin-offs and licensing. His focus was on high-tech projects, e.g. in the fields of sensor technology, new materials and software. As founder and board member of Tiburon Partners AG, he invested in Internet and software companies and accompanied some of the companies through their entire life cycle to exit. He was responsible for the subsequent sale of Tiburon Partners AG to a listed holding company. Mr. Brinkrolf was a co-founder of Invoco Holding GmbH and helped it develop into one of the leading providers of outsourcing services in Germany. In 2013, he was responsible for the sale of the company to Xerox Corporation. In recent years, Mr. Brinkrolf has advised on over 50 transactions - initial investments, capital increases and sales. He studied business administration at the Universities of Bamberg and Aston (UK) and holds a doctorate from the University of St. Gallen (CH).
Andreas Brinkrolf
Deal Partner
brinkrolf@quantum-partners.de
+49 89 414 144 355
Quantum Partners advises Cho-Time Group and its shareholder on the majority sale to KKA Partners
In many industries, the extensive digitization of business processes is inevitably leading to personal contact with the end customer becoming rarer or, in some cases, being lost. A typical customer can conclude, change or cancel a contract online. A consultation and sales meeting no longer takes place online. However, the closing rate of a personal sales meeting is many times higher than the undirected self-service approach on a sales-oriented website. Good advice can also create real value for customers.
Cho-Time specializes in providing sales-oriented customer contact services, especially for clients in the telecommunications and energy industries. Their customers are contacted by specially trained employees or classic customer service events are enhanced by sales-oriented activities. This sales-after-service approach turns a former cost center into a profit center and becomes an important sales channel for clients. Cho-Time works exclusively with existing customers of these clients.
The starting point for the joint M&A project was the desire of the company’s founder to withdraw from the operational business and to enable the active management to participate as part of a succession plan. The project objective was therefore to involve a specialized private equity firm to accompany the transition and, together with the team, to tap into the enormous growth opportunities of the business model.
In discussions with various potential investors, KKA had emerged as the best potential partner to accompany Cho-Time Management in its ambitious growth plans as well as in the technologization and professionalization of the company. As a result, the management team and KKA Partners jointly acquired the management of SSF Sales & Service Factory GmbH and the majority of the Cho-Time group companies through a management buy-out. The former founder will still have an advisory role for the company.
About Cho-Time Group
The Cho-Time Group offers outsourcing services in the area of customer service & sales at more than 15 German and international locations. With its 1,800 employees, Cho-Time transforms customer service from a cost factor to a revenue driver.
About KKA Partners
Founded in 2018 and based in Berlin, KKA Partners is one of the first private equity firms to focus on the consistent technologization of mid-market companies.
About Quantum Partners
Quantum Partners GmbH, headquartered in Munich, is a specialized corporate finance advisor that supports clients in company transactions as well as in finding financing.
