Quantum Partners advises Omnes Capital on the sale of TrustYou shares to Recruit

Software / Rating portal / Hospitality

Project highlights

The rate of reservations made online continues to grow faster in the tourism industry than in other service sectors, particularly in Europe. With the growth of online tour operators, it is expected that the number of online reservations will continue to increase. As a result, hotels and other accommodation providers are increasingly looking to implement online tools for customer relationship management and marketing.

TrustYou provides hotels and other accommodation providers in Europe and around the world with review management systems that collect and analyze customer ratings. TrustYou has become the largest guest feedback platform in the world. 

To support its expansion, TrustYou has brought two venture capitalists on board: Holtzbrinck Ventures and Omnes Capital. After years of successful cooperation, it was the goal of the two investors to transfer their stake to a partner who supports TrustYou in its further expansion and, at the same time, enables the company to stay independent. With Recruit, TrustYou has found a partner who can provide financial support and expertise.

About TrustYou

Since its founding in 2008, TrustYou has established itself in the travel industry with its unique guest feedback platform and operates from five offices worldwide. TrustYou collects and analyzes about 100 million reviews every year for hundreds of thousands of hotels around the globe. TrustYou offers hotels important insights to improve the travel experience for the guest and to market it ideally to future clients. 

About Recruit

Since 2009, Recruit has expanded outside Japan with the aim of discovering “Opportunities for Life” around the world and has built a large portfolio of software companies from ten different industries. Recruit has a turnover of around 15 billion euros and is increasingly investing in the travel industry. The portfolio includes Japan’s largest online travel agency Jalan and the reservation platform for restaurants Quandoo.

About Quantum Partners

Quantum Partners GmbH, headquartered in Munich, is a specialized corporate finance advisor that supports clients in company transactions as well as in finding financing.